Frontline Retail Assistant — Fast-Paced Digital-Savvy (PT)

Marks and Spencer; Stirling; On-site; GBP 6,000 - 8,000; Part time

Job summary

Marks & Spencer is seeking a Customer Assistant to be the frontline in our Stirling store. You’ll manage till operations, perform cash reconciliations, and support customers with product knowledge while delivering a friendly, efficient shopping experience.

In this role you’ll use Sparks App and in-store devices to assist customers, work as part of a dynamic team, and adapt to varying store priorities across shifts. A passion for service and teamwork is essential.

Qualifications

• Excellent customer service and cash handling skills.
• Willingness to work shifts including weekends and flexible hours.
• Proficiency with Sparks App and in-store devices for customer experience.

Responsibilities

• Weekly cash reconciliation and till counting.
• Completion of cash administration and related duties.
• Deliver Five-star service at pace and assist customers with product knowledge.

Skills

Cash handling

Customer service

Till operation

Retail experience

Tools

Sparks App

In-store devices

Job description

Marks & Spencer is seeking a Customer Assistant to be the frontline in our Stirling store. You’ll manage till operations, perform cash reconciliations, and support customers with product knowledge while delivering a friendly, efficient shopping experience.

In this role you’ll use Sparks App and in-store devices to assist customers, work as part of a dynamic team, and adapt to varying store priorities across shifts. A passion for service and teamwork is essential.