Frontline Customer Assistant — Fast-Paced, Flexible Shifts

Marks & Spencer Plc; Liverpool; Vor Ort; GBP 18.000 - 23.000; Vollzeit

Zusammenfassung

Marks & Spencer Plc is seeking a Customer Assistant to be at the frontline of our busy store, delivering five-star service and sharing product knowledge to help customers find what they need with speed and courtesy.

We value resilience, teamwork, and a flexible approach, with shifts across different store areas. You’ll use Sparks App and in-store devices to assist shoppers and drive a seamless customer experience, especially during peak periods.

Qualifikationen

• This role requires strong customer service and selling skills.
• Reliable, resilient and able to thrive in a fast-paced environment.
• Flexible to work across store areas and various shifts.
• Must be at least 18 years old due to health and safety rules.

Aufgaben

• Deliver five-star service and product knowledge to customers.
• Assist customers with purchases and product recommendations.
• Operate Sparks App and in-store devices to enhance shopping experience.
• Contribute to a high-energy, collaborative store environment.

Kenntnisse

Customer service

Adaptability

Team player

Digital literacy

Sales skills

Tools

Sparks App

In-store devices

Jobbeschreibung

Marks & Spencer Plc is seeking a Customer Assistant to be at the frontline of our busy store, delivering five-star service and sharing product knowledge to help customers find what they need with speed and courtesy.

We value resilience, teamwork, and a flexible approach, with shifts across different store areas. You’ll use Sparks App and in-store devices to assist shoppers and drive a seamless customer experience, especially during peak periods.