Food Retail Customer Assistant — Fast-Paced Frontline

Marks and Spencer; Biggleswade; On-site; GBP 18,000 - 21,000; Full time

Job summary

Marks and Spencer in the UK is seeking a Customer Assistant in our Food section, to be at the frontline of the fastest growing retailer.

You’ll thrive under pressure, deliver five-star service at pace, stay digitally confident with Sparks App and in-store devices, and work as part of a positive, high-energy team adapting to shifting store needs.

This is a frontline role that invites down-to-earth colleagues who take pride in product knowledge and helping customers every time they shop with us.

Qualifications

• Customer focus and service orientation.
• Ability to work in a fast-paced retail environment.

Responsibilities

• At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest.
• Being digitally confident is essential. You'll utilise our Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same.

Job description

Marks and Spencer in the UK is seeking a Customer Assistant in our Food section, to be at the frontline of the fastest growing retailer.

You’ll thrive under pressure, deliver five-star service at pace, stay digitally confident with Sparks App and in-store devices, and work as part of a positive, high-energy team adapting to shifting store needs.

This is a frontline role that invites down-to-earth colleagues who take pride in product knowledge and helping customers every time they shop with us.