Food Retail Frontline Associate - Fast-Paced & Digital

Marks & Spencer Plc; Greater London; On-site; GBP 19,000 - 23,000; Full time

Job summary

Marks & Spencer Plc in the United Kingdom is recruiting a Customer Assistant in our Food section. You'll be at the frontline, delivering five-star service at pace, helping customers find products and answer questions, and working across store areas to meet demand.

The role requires resilience, teamwork, and a readiness to use Sparks App and in-store devices to enhance the shopping experience. Flexibility with shifts and early mornings is essential as the season brings high customer activity.

Qualifications

• 18+ age requirement and eligibility to work
• Ability to work early mornings and weekends
• Comfort in a fast-paced frontline retail environment

Responsibilities

• Provide five-star service at pace to customers
• Assist customers in finding products and answering questions
• Promote and sell new food products to customers
• Work across various store areas to meet changing requirements
• Utilise Sparks App and in-store devices to enhance the customer experience

Skills

Customer service

Teamwork

Flexibility

Digital literacy

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Plc in the United Kingdom is recruiting a Customer Assistant in our Food section. You'll be at the frontline, delivering five-star service at pace, helping customers find products and answer questions, and working across store areas to meet demand.

The role requires resilience, teamwork, and a readiness to use Sparks App and in-store devices to enhance the shopping experience. Flexibility with shifts and early mornings is essential as the season brings high customer activity.