Frontline Recovery Support Specialist

Cranstoun; East Midlands; On-site; GBP 26,000 - 31,000; Full time

Job summary

Cranstoun is recruiting a Key Worker for our Derby Drug and Alcohol Service. You will manage a caseload, provide structured interventions, and work in a trauma-informed way to help individuals understand substance use, reduce risk, and build recovery.

A multidisciplinary team supports you to ensure people receive right help at the right time. Responsibilities include triage, risk assessments, care planning, harm reduction, and coordinating treatment access.

Qualifications

• Experience of working directly with individuals in health, social care or support settings.
• Knowledge of harm reduction and substance use treatment approaches.
• Experience of delivering one-to-one support and/or group work.
• Understanding of safeguarding and risk management.
• Ability to work effectively as part of a multidisciplinary team.
• Strong communication and IT skills.
• Ability to manage a caseload and prioritise workload.

Responsibilities

• Manage a caseload and deliver one-to-one interventions and support.
• Complete triage, assessments, risk assessments and care plans.
• Provide harm reduction advice and interventions (e.g., naloxone, needle exchange).
• Support access to treatment, including prescribing and detox pathways.
• Identify and respond to safeguarding concerns per guidance.
• Facilitate group work and promote peer/mutual aid support.
• Collaborate with partner agencies to ensure holistic care.
• Maintain accurate records on the case management system.
• Undertake outreach to engage hard-to-reach individuals.

Skills

Experience with people who use drugs

Caseload management

Safeguarding & risk management

Teamwork in multi-disciplinary setting

Harm reduction knowledge

One-to-one & group support delivery

Strong communication & IT skills

Job description

Cranstoun is recruiting a Key Worker for our Derby Drug and Alcohol Service. You will manage a caseload, provide structured interventions, and work in a trauma-informed way to help individuals understand substance use, reduce risk, and build recovery.

A multidisciplinary team supports you to ensure people receive right help at the right time. Responsibilities include triage, risk assessments, care planning, harm reduction, and coordinating treatment access.