Key Worker (Derby)

Cranstoun; East Midlands; On-site; GBP 26,000 - 31,000; Full time

Job summary

Cranstoun is recruiting a Key Worker for our Derby Drug and Alcohol Service. You will manage a caseload, provide structured interventions, and work in a trauma-informed way to help individuals understand substance use, reduce risk, and build recovery.

A multidisciplinary team supports you to ensure people receive right help at the right time. Responsibilities include triage, risk assessments, care planning, harm reduction, and coordinating treatment access.

Qualifications

• Experience of working directly with individuals in health, social care or support settings.
• Knowledge of harm reduction and substance use treatment approaches.
• Experience of delivering one-to-one support and/or group work.
• Understanding of safeguarding and risk management.
• Ability to work effectively as part of a multidisciplinary team.
• Strong communication and IT skills.
• Ability to manage a caseload and prioritise workload.

Responsibilities

• Manage a caseload and deliver one-to-one interventions and support.
• Complete triage, assessments, risk assessments and care plans.
• Provide harm reduction advice and interventions (e.g., naloxone, needle exchange).
• Support access to treatment, including prescribing and detox pathways.
• Identify and respond to safeguarding concerns per guidance.
• Facilitate group work and promote peer/mutual aid support.
• Collaborate with partner agencies to ensure holistic care.
• Maintain accurate records on the case management system.
• Undertake outreach to engage hard-to-reach individuals.

Skills

Experience with people who use drugs

Caseload management

Safeguarding & risk management

Teamwork in multi-disciplinary setting

Harm reduction knowledge

One-to-one & group support delivery

Strong communication & IT skills

Job description

Key Worker

Salary: £26, – £31, per annum depending on experience

Hours: 35 hours/week

Contract: Permanent

Location: Derby

Job reference number:

At Cranstoun, we are always looking for passionate and motivated individuals to join our teams. We have a number of positions for Key Workers within our new Derby Drug and Alcohol Service.

This is a frontline role supporting individuals to make positive changes in their lives. You will work directly with people to reduce harm, improve wellbeing and support recovery, delivering high-quality, person-centred interventions.

About the role

As a Key Worker, you will hold a caseload and provide a range of structured interventions to people accessing the service. You will work in a trauma-informed way, supporting individuals to understand their substance use, reduce risk and build sustainable recovery.

You will work as part of a multidisciplinary team and with a range of partner agencies to ensure people receive the right support at the right time.

Key responsibilities include:

• Managing a caseload and delivering one-to-one interventions and support
• Completing triage, assessments, risk assessments and care plans based on individual need
• Providing harm reduction advice and interventions, including naloxone and needle exchange
• Supporting individuals to access treatment, including prescribing and detox pathways
• Identifying and responding to safeguarding concerns in line with local and national guidance
• Facilitating group work and promoting peer and mutual aid support
• Working in partnership with other agencies to support holistic care
• Maintaining accurate and up-to-date records on the case management system
• Undertaking outreach and engaging individuals who may find it difficult to access services

About you

We are looking for someone with experience of working with people who use drugs and alcohol, or other vulnerable groups. You will be compassionate, motivated and able to build strong relationships to support engagement and change.

• Experience of working directly with individuals in a health, social care or support setting
• Knowledge of harm reduction and substance use treatment approaches
• Experience of delivering one-to-one support and/or group work
• Understanding of safeguarding and risk management
• Ability to work effectively as part of a multidisciplinary team
• Strong communication and IT skills
• Ability to manage a caseload and prioritise workload

You will share Cranstoun’s values and be committed to delivering high-quality, non-judgemental support. You will play a key role in helping individuals achieve positive outcomes and lead healthier, safer lives.

All posts are subject to an enhanced DBS check. Some flexibility in working hours may be required to meet service needs.

Applicants must be able to provide satisfactory evidence of their right to work in the UK at the application stage.

Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.

Closing date: There is no closing date for this advert.