Frontline Pre-Assessment Admin & Reception

King's College Hospital; Greater London; Hybrid; GBP 32,000 - 33,000; Full time

Benefits offered by this job

Flexible working

Job summary

King’s College Hospital NHS Foundation Trust is seeking an administrative receptionist to support the Pre-Assessment clinical team. You will manage the reception area, assist with patient check-ins on EPIC, and provide accurate information to patients and staff.

Previous NHS experience and GCSEs in English and Maths are preferred. The role offers flexible working from the start and aims to maintain high standards of customer care and efficient clinic operations.

Qualifications

• GCSE English and Maths at grade A-C or equivalent.
• Ability to organise and prioritise administrative tasks.
• Experience within the NHS or health service is desirable.
• Knowledge of appointment systems and patient administration systems.

Responsibilities

• Be the first point of contact for patients and health professionals to provide a positive image of the service.
• Manage reception duties and maintain a tidy, accessible front desk.
• Record patient information accurately on EPIC and other systems.
• Communicate wait times clearly and offer appropriate information and assistance.
• Collaborate with multi-disciplinary teams and internal departments to ensure smooth clinic operation.

Skills

GCSE English & Maths

Organisation

NHS experience

Education

GCSE English & Maths

Job description

King’s College Hospital NHS Foundation Trust is seeking an administrative receptionist to support the Pre-Assessment clinical team. You will manage the reception area, assist with patient check-ins on EPIC, and provide accurate information to patients and staff.

Previous NHS experience and GCSEs in English and Maths are preferred. The role offers flexible working from the start and aims to maintain high standards of customer care and efficient clinic operations.