NHS Pre-Assessment & EPIC Reception Coordinator

The Methodist Church in Britain; City Of London; On-site; GBP 21,000 - 26,000; Full time

Job summary

King's College Hospital is seeking a fixed-term administrator to run reception and general administration for clinics in the Pre-Assessment service. You will manage patient arrivals and EPIC records, handle queries from patients and NHS colleagues, and support a multi-disciplinary team.

The role requires excellent IT skills, attention to detail, and prior NHS administration experience is desirable. GCSE English and Maths, or equivalent experience, are required.

Qualifications

• GCSE English and Maths (A-C) or equivalent substantial previous administration experience.
• General administrative experience.
• Excellent IT skills and attention to detail.
• Excellent verbal communication skills.
• Problem solving skills are desirable.

Responsibilities

• Welcome visitors and maintain a calm, courteous first impression of the service.
• Arrive and depart patients on EPIC promptly and mark those who do not attend.
• Complete clinical outcomes on EPIC accurately and on time and follow up with specialties.
• Escalate wait times to the manager and provide up-to-date information to patients.
• Act as first point of contact for patients, NHS professionals and specialties.

Skills

IT skills

Organisational skill

Attention to detail

Verbal communication

Problem solving

Education

GCSE English & Maths

Job description

King's College Hospital is seeking a fixed-term administrator to run reception and general administration for clinics in the Pre-Assessment service. You will manage patient arrivals and EPIC records, handle queries from patients and NHS colleagues, and support a multi-disciplinary team.

The role requires excellent IT skills, attention to detail, and prior NHS administration experience is desirable. GCSE English and Maths, or equivalent experience, are required.