Frontline Healthcare Receptionist & Admin

North London NHS Foundation Trust; Camden Town; On-site; GBP 15,000 - 18,000; Full time

Job summary

The postholder will provide an effective and efficient reception and administrative service within one of the service lines that form the Foundation Trust.

The job is mainly frontline facing in a reception area environment, and will involve liaison between colleagues at all levels, both inside and outside the Trust, as well as service users, and carers, and members of the public, always providing excellent customer service.

Responsibilities

• Carry out reception duties and provide excellent customer service.
• Manage room bookings system and diary for allocated managers.
• Handle post, emails and telephone calls with initiative.
• Arrange and service meetings, take and transcribe minutes.
• Liaise with Health Records/Service Manager on access to records.

Job description

The postholder will provide an effective and efficient reception and administrative service within one of the service lines that form the Foundation Trust.

The job is mainly frontline facing in a reception area environment, and will involve liaison between colleagues at all levels, both inside and outside the Trust, as well as service users, and carers, and members of the public, always providing excellent customer service.