Frontline IT Support Technician - Grow into Projects

Applause IT Recruitment; United Kingdom; On-site; GBP 21,000 - 32,000; Full time

Job summary

Applause IT Recruitment is seeking an IT Support Technician to join a growing technical team supporting customers on a specialist software and technology platform. This is primarily a 1st Line / Customer Support role with opportunities to broaden technical exposure.

You will troubleshoot hardware and software, support servers and databases, and perform customer installations and site visits while working closely with the wider team to resolve issues.

Qualifications

• Hardware & software troubleshooting
• Servers, databases & communications technology
• Customer installations and site visits
• Technical and customer projects

Responsibilities

• Troubleshoot hardware and software issues
• Support servers, databases and networking
• Assist with customer installations and site visits
• Collaborate on technical and customer projects

Job description

Applause IT Recruitment is seeking an IT Support Technician to join a growing technical team supporting customers on a specialist software and technology platform. This is primarily a 1st Line / Customer Support role with opportunities to broaden technical exposure.

You will troubleshoot hardware and software, support servers and databases, and perform customer installations and site visits while working closely with the wider team to resolve issues.