Housing Options Advisor – AR

Carrington Blake Recruitment; Kettering, Wellingborough, Corby; On-site; GBP 26,000 - 34,000; Full time

Job summary

North Northamptonshire Council is seeking an experienced Housing Options Advisor to join its Housing Solutions team. You will provide specialist housing advice and support to individuals and families who are homeless or at risk of homelessness, helping them secure suitable and sustainable accommodation.

You will manage a varied caseload, complete housing assessments, develop personalised housing plans and work closely with landlords, housing providers and partner agencies to prevent homelessness

Qualifications

• Previous experience in Housing Options, Homelessness Prevention, Housing Advice or a similar housing-related service.
• Experience managing a caseload within a local authority, housing association or voluntary sector organisation.
• Knowledge of homelessness legislation, statutory duties and housing options processes.
• Experience supporting vulnerable individuals and developing practical housing solutions.
• Strong communication, negotiation and problem-solving skills.
• Ability to manage competing priorities and work effectively under pressure.
• Good IT skills, including housing or case management systems.
• Awareness of safeguarding procedures.
• Full driving licence and access to a vehicle for work purposes.
• Ability to work on-site across Kettering, Wellingborough and Corby at least four days per week.

Responsibilities

• Provide housing advice, triage and assessments to individuals and families who are homeless or threatened with homelessness.
• Manage a caseload of homelessness prevention and relief cases in line with relevant legislation and council policies.
• Complete Full Housing Assessments (FHAs) and develop Personal Housing Plans (PHPs).
• Negotiate with landlords, support tenancy sustainment and identify suitable alternative accommodation.
• Support residents moving on from supported accommodation into longer-term housing.
• Work collaboratively with housing providers, letting agents, social services and other partner agencies.
• Identify safeguarding concerns and take appropriate action to protect vulnerable adults and children.
• Maintain accurate case records and update housing management systems.
• Participate in multi-agency meetings and contribute to service improvements.

Job description

Housing Options Advisor

Location: North Northamptonshire – Kettering, Wellingborough and Corby
Hours: 37 hours per week
Contract: Until March 2027
Working arrangements: Minimum 4 days on-site per week – non-negotiable

About the Role

North Northamptonshire Council is seeking an experienced Housing Options Advisor to join its Housing Solutions team. You will provide specialist housing advice and support to individuals and families who are homeless or at risk of homelessness, helping them secure suitable and sustainable accommodation.

You will manage a varied caseload, complete housing assessments, develop personalised housing plans and work closely with landlords, housing providers and partner agencies to prevent homelessness and achieve positive outcomes.

You will also support the Supported Accommodation Move-On Project, helping residents transition into longer-term accommodation, particularly within the private rented sector.

Key Responsibilities

• Provide housing advice, triage and assessments to individuals and families who are homeless or threatened with homelessness.
• Manage a caseload of homelessness prevention and relief cases in line with relevant legislation and council policies.
• Complete Full Housing Assessments (FHAs) and develop Personal Housing Plans (PHPs).
• Negotiate with landlords, support tenancy sustainment and identify suitable alternative accommodation.
• Support residents moving on from supported accommodation into longer-term housing.
• Work collaboratively with housing providers, letting agents, social services and other partner agencies.
• Identify safeguarding concerns and take appropriate action to protect vulnerable adults and children.
• Maintain accurate case records and update housing management systems.
• Participate in multi-agency meetings and contribute to service improvements.

Essential Requirements

• Previous experience in Housing Options, Homelessness Prevention, Housing Advice or a similar housing-related service.
• Experience managing a caseload within a local authority, housing association or voluntary sector organisation.
• Knowledge of homelessness legislation, statutory duties and housing options processes.
• Experience supporting vulnerable individuals and developing practical housing solutions.
• Strong communication, negotiation and problem-solving skills.
• Ability to manage competing priorities and work effectively under pressure.
• Good IT skills, including housing or case management systems.
• Awareness of safeguarding procedures.
• Full driving licence and access to a vehicle for work purposes.
• Ability to work on-site across Kettering, Wellingborough and Corby at least four days per week.

Desirable

• Previous local authority Housing Options or Homelessness Prevention experience.
• Experience working with supported accommodation, single homelessness or rough sleeping services.
• Knowledge of welfare benefits, housing allocations and financial inclusion.
• CIH Level 4 Diploma or an equivalent relevant housing qualification.

Additional Information: This role is subject to satisfactory DBS clearance. Candidates must be comfortable working across different North Northamptonshire locations and occasionally outside normal office hours when required.