Housing Solutions & Prevention Advisor

Wollborg Michelson Personnel Service Inc; Lichfield; On-site; GBP 30,000 - 42,000; Full time

Job summary

Lichfield District Council is seeking a permanent Housing Options Officer to deliver a customer-focused housing options service. The role focuses on preventing homelessness and helping applicants access suitable housing across public and private sectors.

The post requires detailed knowledge of homelessness and housing legislation, including the Homelessness Reduction Act 2017, and strong interpersonal and advocacy skills to work with applicants and partner organisations.

Qualifications

• Knowledge of homelessness legislation (Housing Act, Homelessness Reduction Act 2017).
• Excellent interpersonal and communication skills required.
• Ability to advocate and negotiate with applicants, partners and agencies.

Responsibilities

• Provide a professional housing options service to those approaching the council.
• Prevent homelessness wherever possible by offering guidance to maintain or access housing.
• Liaise with applicants, statutory organisations, advocates and third sector providers to secure sustainable housing solutions.
• Identify housing options in public or private sectors and support vulnerable customers.

Skills

Homelessness legislation knowledge

Interpersonal skills

Advocacy

Active listening

Stakeholder liaison

Job description

Lichfield District Council is seeking a permanent Housing Options Officer to deliver a customer-focused housing options service. The role focuses on preventing homelessness and helping applicants access suitable housing across public and private sectors.

The post requires detailed knowledge of homelessness and housing legislation, including the Homelessness Reduction Act 2017, and strong interpersonal and advocacy skills to work with applicants and partner organisations.