Frontline Hire Controller & Customer Delivery Lead

Lloyds British Group Ltd; Erith; Hybrid; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Life assurance

Pension Scheme

95% discount across the Speedy brand

Opportunities for training, career, &进

Job summary

Speedy Group is seeking a Hire Controller based in Erith to join our depot team. You will manage the end-to-end hire process from taking orders to delivery and collection, ensuring customers receive the right equipment on time.

You will work desk-based with multiple departments, develop strong relationships, and support our ESG objectives while delivering excellent service and value to customers across the Speedy network.

Qualifications

• Experience in the hire industry or similar sales/operational role.
• Proven ability to organise and communicate effectively.
• Willingness to learn and develop.

Responsibilities

• Based in the depot, coordinating the full hire process from order to delivery and collection, liaising with all depot parts to meet customer needs.
• Desk-based role with regular liaison across departments, stock teams, drivers and engineers to minimise delays and ensure equipment availability.

Skills

Organisational skills

Communication skills

Willingness to learn

Driving licence

Hire industry experience

ESG alignment knowledge

Job description

Speedy Group is seeking a Hire Controller based in Erith to join our depot team. You will manage the end-to-end hire process from taking orders to delivery and collection, ensuring customers receive the right equipment on time.

You will work desk-based with multiple departments, develop strong relationships, and support our ESG objectives while delivering excellent service and value to customers across the Speedy network.