Frontline Guest Experience Coordinator (Hiring Immediately)

JR United Kingdom; York; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading restaurant brand in York seeks a Junior Front of House Manager to foster a positive environment for guests and team members. This full-time role emphasizes leadership, team support, and maintaining high standards while offering various benefits, including flexible hours and industry-leading family policies.

Benefits

Biweekly pay + share of tips

Access to earnings before payday

Flexible hours

Free food on shift

50% off outside work

26 weeks full pay + 13 weeks half pay for parents

National recognition program

Pension scheme

Holiday

Training

Qualifications

• Passionate about supporting team and maintaining high standards.
• Prepared to run shifts and coach on the go.
• Eager to learn about financial performance.

Responsibilities

• Create a positive environment for guests and team members.
• Support continuous coaching and development.
• Own shifts to drive performance.

Skills

Leadership

Team Support

High Standards

Financial Performance Understanding

Job description

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Frontline Guest Experience Coordinator (Hiring Immediately), York

Client: wagamama

Location: York

Job Category: Other

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EU work permit required: Yes

Job Views: 4

Posted: 12.05.2025

Expiry Date: 26.06.2025

Job Description:

Junior Front of House Manager | Full Time

At wagamama, we celebrate individuality and diversity. With over 165 restaurants across the UK and Ireland, we are looking for a Junior Front of House Manager to join us on our journey to nourish both body and soul.

The role |

As a Junior Front of House Manager, you will be a developing leader passionate about creating a positive environment for guests and team members. You will support continuous coaching and development, own your shifts to drive performance, and foster a team-oriented atmosphere.

If you...

• Are passionate about supporting your team and maintaining high standards
• Are prepared to run shifts, plan schedules, and coach on the go
• Have an understanding of managing labor, rotas, and are eager to learn about financial performance
• Recognize great performance and celebrate it with your team

We’d love to hear from you

What’s in it for you |

• Biweekly pay + share of tips
• Access up to 30% of earnings before payday with wagestream
• Flexible hours to support your side hustle
• Free food on shift from our menu and 50% off outside work
• Industry-leading family-friendly policy: 26 weeks full pay + 13 weeks half pay for expectant or adopting parents
• Be the first to try our new menus
• Wagamama parties with VIP guests
• National recognition through our "Love Above the Door" program

Additional benefits include pension scheme, holiday, training, cycle-to-work scheme, retail and leisure discounts, gym memberships, and long service awards.

Be you, be wagamama

Wagamama is proudly part of the Disability Confident scheme.

*100% of tips go to our teams. Tips vary by restaurant and are at guests' discretion. Tips are not considered wages.