Frontline Food Store Team Leader — Service & Growth

Marks & Spencer Plc; Topsham; On-site; GBP 28,000 - 38,000; Full time

Job summary

Marks & Spencer plc is seeking a Designate Team Manager - UK to lead a multi-skilled team on the shop floor, shaping standards and delivering five-star service with strong commercial results.

You will be a people-first leader in a fast-moving retail environment, responsible for coaching and developing staff, making bold decisions when needed, and ensuring operational excellence through change and resilience.

Qualifications

• Proven experience leading teams in a fast-paced retail or customer-focused environment.

Responsibilities

• Lead from the front on the shop floor, setting standards and pace.
• Coach, develop and performance-manage team members with clarity and empathy.
• Use data and insight to drive commercial results and improve service levels.

Job description

Marks & Spencer plc is seeking a Designate Team Manager - UK to lead a multi-skilled team on the shop floor, shaping standards and delivering five-star service with strong commercial results.

You will be a people-first leader in a fast-moving retail environment, responsible for coaching and developing staff, making bold decisions when needed, and ensuring operational excellence through change and resilience.