Store Floor Team Manager - Food & Service Leader

Marks and Spencer; Cowes; On-site; GBP 28,000 - 36,000; Full time

Job summary

Marks & Spencer is recruiting a Team Manager in Food to lead from the front on the shop floor, setting the pace, raising standards, and inspiring the team to deliver standout service and strong commercial results.

You will thrive in a fast-moving retail environment, coaching and performance-managing colleagues with clarity and empathy, making bold decisions to push continuous improvement, while championing inclusion and customer focus.

Qualifications

• Proven experience leading teams in a fast-paced retail or customer-focused environment.
• Strong commercial awareness with ability to use data and insight to drive results.
• Coaching, development and performance-management with clarity and empathy.

Responsibilities

• Lead front-line teams on the shop floor to deliver standards and commercial results.
• Use data and insight to drive trading decisions and customer experience.
• Coach and develop team members, manage performance and deliver outstanding service.
• Create a positive, inclusive culture where colleagues feel valued and motivated.

Skills

Leadership

Retail experience

Data-driven

Communication

Adaptability

Job description

Marks & Spencer is recruiting a Team Manager in Food to lead from the front on the shop floor, setting the pace, raising standards, and inspiring the team to deliver standout service and strong commercial results.

You will thrive in a fast-moving retail environment, coaching and performance-managing colleagues with clarity and empathy, making bold decisions to push continuous improvement, while championing inclusion and customer focus.