Frontline Food Team Leader: Drive Service & Results

Marks and Spencer; Blandford Forum; On-site; GBP 32,000 - 46,000; Full time

Job summary

Marks & Spencer in Blandford Forum is hiring a Team Manager in Food, a hands-on leadership role on the shop floor where you’ll set the pace, raise standards and inspire your team to deliver standout service and strong commercial results.

You’ll lead by example in a fast-moving retail environment, coach and develop colleagues, use data to drive decisions and foster a culture of inclusion and great service that reflects M&S values.

Qualifications

• Proven experience leading teams in a fast-paced retail or customer-focused environment.
• Strong commercial awareness with the ability to use data to drive results.
• Ability to coach, develop and performance-manage with clarity and empathy.
• Confident in having constructive conversations and leading through change.
• Resilient and adaptable mindset with energy to lead in fast-moving settings.
• Digital confidence and willingness to embrace new ways of working.
• Role model for great service, inclusion and M&S behaviours.

Responsibilities

• A department that trades strongly, looks brilliant and delivers five-star service.
• A motivated, multiskilled team who feel supported, challenged and proud of what they deliver.
• Clear ownership of standards, safety, availability and operational excellence.
• Strong commercial results driven by insight, pace and great leadership.
• A culture where people feel valued, developed and excited to grow with M&S.

Skills

Team leadership

Coaching

Commercial awareness

Performance management

Difficult conversations

Change leadership

Digital confidence

Inclusion

Job description

Marks & Spencer in Blandford Forum is hiring a Team Manager in Food, a hands-on leadership role on the shop floor where you’ll set the pace, raise standards and inspire your team to deliver standout service and strong commercial results.

You’ll lead by example in a fast-moving retail environment, coach and develop colleagues, use data to drive decisions and foster a culture of inclusion and great service that reflects M&S values.