Frontline Food Assistant - Fast-Paced Service & Growth

Marks & Spencer Plc; Great Yarmouth; On-site; GBP 18,000 - 21,000; Part time

Job summary

Marks & Spencer Plc is seeking a Customer Assistant in our Food section to deliver five-star service at pace and engage with customers across the store. You will know M&S Food products, work in a high-pressure environment, and use Sparks App and in-store devices to enhance the shopping experience.

This frontline role requires a team player who can flex across store areas and adapt to changing customer demand with energy and professionalism.

Qualifications

• Thrives under pressure while delivering five-star service at pace.
• Knowledge of M&S Food products and where to find them.
• Willing to roll up sleeves and meet strong customer demand daily.

Responsibilities

• Provide frontline customer service and help customers find products.
• Confidently recommend and sell our newest food products to customers.
• Use Sparks App and in-store devices to enhance the customer experience.
• Collaborate as a team to maintain a high-energy store environment across areas.

Skills

Customer service

Sales

Teamwork

Digital literacy

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Plc is seeking a Customer Assistant in our Food section to deliver five-star service at pace and engage with customers across the store. You will know M&S Food products, work in a high-pressure environment, and use Sparks App and in-store devices to enhance the shopping experience.

This frontline role requires a team player who can flex across store areas and adapt to changing customer demand with energy and professionalism.