Frontline Food Assistant — Fast-Paced Customer Service

Marks and Spencer; Llanelli; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer in Llanelli is seeking a Customer Assistant in our Food section. You will be at the frontline, helping customers, stocking shelves and promoting our latest food products.

You will thrive under pressure, delivering five-star service at pace and embracing the transformation we are driving. You’ll be a resilient brand ambassador who confidently recommends products and uses Sparks App and in-store devices to enhance the customer experience.

Qualifications

• Experience delivering high levels of customer service in a fast-paced environment.
• Ability to work as part of a team and adapt to store needs.
• Comfort with using digital tools to assist customers.

Responsibilities

• Provide five-star service to customers in the Food section.
• Assist customers with product knowledge and recommendations.
• Stock shelves and keep the store area tidy during shifts.
• Operate tills and handle quick transactions when required.

Skills

Customer service

Team player

Digital literacy

Tools

Sparks App

In-store devices

Job description

Marks & Spencer in Llanelli is seeking a Customer Assistant in our Food section. You will be at the frontline, helping customers, stocking shelves and promoting our latest food products.

You will thrive under pressure, delivering five-star service at pace and embracing the transformation we are driving. You’ll be a resilient brand ambassador who confidently recommends products and uses Sparks App and in-store devices to enhance the customer experience.