Food Frontline Associate — Fast-Paced, Customer-Driven

Marks and Spencer; Carlisle; On-site; GBP 1,378,000 - 1,653,000; Full time

Job summary

Marks & Spencer in Carlisle is seeking a Customer Assistant in our Food section to be at the frontline of the UK’s fastest-growing retailer. You will provide five-star service at pace, engage with customers, and use Sparks App and in-store devices to enhance the shopping experience.

You’ll work as part of a team, staying resilient under pressure while recommending our latest food products. This frontline role offers opportunities to grow and contribute to store growth as demand shifts throughout

Responsibilities

• Thrive under pressure in a fast-paced store environment, delivering five-star service to customers.
• Confidently recommend and sell our newest food products to shoppers.
• Act as a resilient brand ambassador, ensuring customers feel valued at every visit.
• Be flexible to work across different areas of the store to meet changing retail demands.

Job description

Marks & Spencer in Carlisle is seeking a Customer Assistant in our Food section to be at the frontline of the UK’s fastest-growing retailer. You will provide five-star service at pace, engage with customers, and use Sparks App and in-store devices to enhance the shopping experience.

You’ll work as part of a team, staying resilient under pressure while recommending our latest food products. This frontline role offers opportunities to grow and contribute to store growth as demand shifts throughout