Frontline Food Assistant - Fast-Paced & Customer-Focused

Marks and Spencer; Ellesmere Port; On-site; GBP 12,000 - 18,000; Part time

Job summary

Marks & Spencer is seeking a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service at pace while staying calm under pressure during busy periods.

You will know our Food products well, roll up your sleeves, and confidently recommend and sell new items to customers. This role emphasizes teamwork, resilience, and a proactive approach to growth and service excellence.

Responsibilities

• Frontline customer service duties in the Food department.
• Use Sparks App and in-store devices to assist customers.
• Flexible shifts across store areas to meet demand.

Job description

Marks & Spencer is seeking a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service at pace while staying calm under pressure during busy periods.

You will know our Food products well, roll up your sleeves, and confidently recommend and sell new items to customers. This role emphasizes teamwork, resilience, and a proactive approach to growth and service excellence.