Duty Manager: Lead Frontline Team (Permanent Hours)

Premier-Inn; Uckfield; On-site; GBP 11,000 - 19,000; Full time

Benefits offered by this job

Whitbread Benefits Card

Pension and Save As You Earn

Discounts on shopping & travel

Job summary

Premier Inn in Uckfield is recruiting a Hotel Duty Manager to lead shifts, help guests and keep the hotel running smoothly. This is a hands-on leadership role with frontline responsibility across reception, housekeeping and restaurant to ensure a great guest stay.

You'll work evenings and weekends, be a visible presence on the floor, coach the team, resolve guest queries and spot issues early. A clear path to future roles like Hotel Manager is highlighted by the employer.

Responsibilities

• Lead shifts across the hotel and deliver clear pre-shift briefings
• Support and coach team members throughout the day
• Help guests with questions and sort out problems
• Jump in to support different teams, from reception to the restaurant
• Spot issues early and put them right
• Help keep guests safe and the hotel running the way it should
• Work closely with the Hotel Manager and wider leadership team

Job description

Premier Inn in Uckfield is recruiting a Hotel Duty Manager to lead shifts, help guests and keep the hotel running smoothly. This is a hands-on leadership role with frontline responsibility across reception, housekeeping and restaurant to ensure a great guest stay.

You'll work evenings and weekends, be a visible presence on the floor, coach the team, resolve guest queries and spot issues early. A clear path to future roles like Hotel Manager is highlighted by the employer.