Frontline Customer Advisor | Admin & Call Handling

Bernicia; Newcastle upon Tyne; Vor Ort; GBP 23.000 - 29.000; Vollzeit

Benefits dieser Stelle

28 days annual leave

Generous pension scheme

Health cash plan

Zusammenfassung

Bernicia is seeking a Customer Advisor to join our Central Services Team at Kingston Park, Newcastle upon Tyne. You will handle frontline customer queries and sales-related requests, delivering professional service in a busy environment.

We value great communication, IT proficiency, and a positive, team‑oriented attitude. This 37‑hour per week role offers permanent or 8‑month temporary contracts with a competitive salary and benefits.

Qualifikationen

• Experience of call handling in a busy environment (preferably call centre/help desk).
• Exceptional administration, organisational and prioritisation skills.
• Excellent communication skills.
• Proficient in using IT systems.
• Positive can-do attitude.
• Enthusiastic team player.

Aufgaben

• Deal with a wide range of administrative duties arising from customer queries and sale related requests.

Kenntnisse

Call handling

Administration

Communication

IT proficiency

Positive attitude

Team player

Tools

None

Jobbeschreibung

Bernicia is seeking a Customer Advisor to join our Central Services Team at Kingston Park, Newcastle upon Tyne. You will handle frontline customer queries and sales-related requests, delivering professional service in a busy environment.

We value great communication, IT proficiency, and a positive, team‑oriented attitude. This 37‑hour per week role offers permanent or 8‑month temporary contracts with a competitive salary and benefits.