Frontline Administration & Data Support Officer

Kirklees Metropolitan Council; Tees Valley; On-site; GBP 27,000 - 32,000; Full time

Job summary

Middlesbrough Council is offering an Administration Assistant role within the Transformation and Administration service in Middlesbrough. The post requires excellent interpersonal, organisational and IT skills and experience in frontline service.

You will handle a switchboard, manage a shared email inbox and perform high‑level data input using systems such as Liquid Logic. A BPSS check is required; sponsorship is not offered.

Qualifications

• Excellent interpersonal, organisational and IT skills.
• Experience of working in a frontline service.
• Ability to manage a wide range of administrative tasks and data input.

Responsibilities

• Provide administrative support including call handling on a switchboard.
• Manage a shared email inbox and high-level data input using systems such as Liquid Logic.
• Ensure business support tasks are completed accurately and on time.
• Maintain confidentiality due to sensitive nature of work.

Skills

Interpersonal

Organisational

IT skills

Frontline service experience

Data entry accuracy

Confidentiality

Tools

Liquid Logic

Job description

Middlesbrough Council is offering an Administration Assistant role within the Transformation and Administration service in Middlesbrough. The post requires excellent interpersonal, organisational and IT skills and experience in frontline service.

You will handle a switchboard, manage a shared email inbox and perform high‑level data input using systems such as Liquid Logic. A BPSS check is required; sponsorship is not offered.