Frontier AI Infra Engineer — Customer-Facing, On-Site

Delos Data; Cambridge; On-site; GBP 115,000 - 135,000; Full time

Job summary

Delos Data is seeking a Forward Deployed Engineer to be embedded with a strategic customer, deploying our AI infrastructure in production inside the customer's Cambridge, UK data center. You will solve deployment and operational problems hands-on and translate learnings into new product features with our engineering team.

Most time will be spent at the customer site, but you will also contribute to RFPs, technical evaluations, and new deployments.

Qualifications

• Hands-on experience deploying AI data center infrastructure.
• Experience deploying GPU/XPU clusters and high-speed interconnects.
• Willing to travel and work on-site.

Responsibilities

• Serve as the dedicated technical owner for a strategic customer's production deployment of our software.
• Work hands-on in the customer's AI data center environment, including GPU/XPU clusters, high-speed fabrics, schedulers, and orchestration layers.
• Lead integration, troubleshooting, performance tuning, and root-cause analysis for production issues.
• Guide the customer through software upgrades, cluster expansion, and new feature rollouts.
• Build runbooks, integration guides, and automation tailored to the customer's environment.
• Build deep working relationships with the customer's infrastructure, SRE, and platform engineering teams.
• Turn customer problems into clear technical requirements and work with our engineering team to design and deliver new features.
• Write and test code (Python, Bash, APIs) to prototype fixes, integrations, and tooling in the field.
• Feed structured insights on bugs, feature gaps, and competitive needs back into product and engineering, and align customer milestones with our product release cycles.
• Contribute hands-on technical work to RFPs, RFIs, technical evaluations, and proof-of-concept deployments for new customers.
• Help build reference architectures, demo environments, and technical collateral, and represent the company at customer briefings, technical workshops, and industry events as needed.

Skills

5+ years infra experience

AI data center

Problem solving

Kubernetes

Slurm

Tinkerbell

MaaS

OpenTelemetry

Linux

Containers

APIs

Collaboration

Communication

On-site

Education

Bachelor's or Master's in Computer Engineering/CS/EE

Tools

Kubernetes

Slurm

Tinkerbell

Canonical MaaS

Observability stacks

Infrastructure management platforms

Job description

Delos Data is seeking a Forward Deployed Engineer to be embedded with a strategic customer, deploying our AI infrastructure in production inside the customer's Cambridge, UK data center. You will solve deployment and operational problems hands-on and translate learnings into new product features with our engineering team.

Most time will be spent at the customer site, but you will also contribute to RFPs, technical evaluations, and new deployments.