Embedded AI Infrastructure Engineer — Customer Site, Cambridge

Delos Data Inc; Cambridge; On-site; GBP 115,000 - 135,000; Full time

Job summary

Delos Data Inc. is seeking a Forward Deployed Engineer to be embedded with a strategic customer, solving deployment and operational problems in a live AI data center.

You will work hands-on inside the customer environment and contribute features back to the product, while sharing field learnings with the broader engineering team. Ideal candidates have 5+ years in infrastructure engineering, strong Linux and scripting skills, and experience with AI infrastructure tools like Kubernetes and Slurm.

Qualifications

• 5+ years in hands-on infrastructure engineering with customer exposure.
• Experience deploying AI data center infrastructure (GPU/XPU clusters).
• Proficient Python and Bash for scripting and tooling.
• Strong debugging of distributed systems and performance tuning.
• Willingness to travel and onsite work.

Responsibilities

• Serve as the dedicated technical owner for a strategic customer’s production deployment of our software.
• Work hands-on in the customer’s AI data center environment, including GPU/XPU clusters and orchestration layers.
• Lead integration, troubleshooting, performance tuning, and root-cause analysis for production issues.
• Guide the customer through software upgrades, cluster expansion, and new feature rollouts.
• Build runbooks, integration guides, and automation tailored to the customer’s environment.
• Build deep working relationships with the customer’s infrastructure, SRE, and platform engineering teams.
• Turn customer problems into clear technical requirements and work with our engineering team to design and deliver new features.
• Write and test code (Python, Bash, APIs) to prototype fixes, integrations, and tooling in the field.
• Feed structured insights on bugs, feature gaps, and competitive needs back into product and engineering, and align customer milestones with our product release cycles.
• Contribute hands-on technical work to RFPs, RFIs, technical evaluations, and proof-of-concept deployments for new customers.
• Help build reference architectures, demo environments, and technical collateral, and represent the company at customer briefings, technical workshops, and industry events as needed.

Skills

Infrastructure engineering

AI data center experience

Python scripting

Bash scripting

Distributed systems debugging

Strong communication

Education

Bachelor's or Master's in CS/EE/CE

Tools

Kubernetes

Slurm

Tinkerbell

Canonical MaaS

OpenTelemetry

Prometheus

Grafana

Job description

Delos Data Inc. is seeking a Forward Deployed Engineer to be embedded with a strategic customer, solving deployment and operational problems in a live AI data center.

You will work hands-on inside the customer environment and contribute features back to the product, while sharing field learnings with the broader engineering team. Ideal candidates have 5+ years in infrastructure engineering, strong Linux and scripting skills, and experience with AI infrastructure tools like Kubernetes and Slurm.