Front Office Receptionist

Hilton Worldwide, Inc.; Wembley; On-site; GBP 21,000 - 25,000; Full time

Job summary

Join Hilton as a Front Office Receptionist in Wembley, where your role involves welcoming guests, providing exceptional customer service, and being part of a dynamic team. Enjoy comprehensive rewards, including training opportunities, meals, a guest experience day, and more, in a supportive work environment.

Benefits

Smart uniform provided and laundered

Free and healthy meals when on duty

Personal Development programmes

Team Member Travel Program

28 days holiday including bank holidays

Discounted dental and health cover

Modern and inclusive Team Member areas

Qualifications

• Exceptional levels of customer service and knowledge of hotel facilities.
• Friendly, positive, and eager to work in a team environment.

Responsibilities

• Ensuring the warmest welcome and creating memorable guest experiences.
• Working in the Reception area and assisting guests with inquiries.

Skills

Customer Service

Teamwork

Positive Attitude

Job description

Job Description - Front Office Receptionist (HOT0BPOU)

Job Description

Job Number:

Front Office Receptionist (

Job Number:

HOT0BPOU )

Work Locations

Work Locations

: Hilton London Wembley Lakeside Way Wembley HA9 0BU

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!

What makes Hilton Wembley unique, is the sense of belonging and teamwork shared throughout all our departments. This hotel is the #choiceofchampions – one day we are busy looking after a family on vacation visiting London, the next day a world famous sports team or music artist. But every day we are busy creating lasting memories.

A WORLD OF REWARDS

• Smart uniform provided andlaundered
• Free and healthy meals when on duty
• Grow your Career your next position could beas a Front Office Supervisor or Front Office Shift Leader
• Personal Development programmes designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com )
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Guest Experience Day 1 night stay with breakfast per year
• Team Member Referral Program
• High street discounts: with Perks at Work
• Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days)
• Discounted dental and health cover
• Discounted Parking - £2 per day at Red Car Park
• Modern and inclusive Team Member’s areas

You will join the Front Office team, working in the Reception area of the hotel.

You enjoy creating memorable experiences for our guests, ensuring the warmest welcome, demonstrating exceptional levels of customer service and great knowledge of all room categories and hotel facilities.

Are you friendly, positive, passionate and eager to be part of a team of likeminded professionals? Then this is the job for you!

WHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON!

H ospitality I ntegrity L eadership T eamwork O wnership N ow

The most recognized name in the industry, Hilton remains synonymous with the word “hotel.” From inaugural balls and Hollywood awards galas to business events and days to remember, Hilton is where the world makes history, closes the deal, toasts special occasions and gets away from it all.

Job

: Guest Services, Operations, and Front Office