Front Office Manager | Guest Experience & Team Leadership

Valor Hospitality Partners, LLC; Glasgow; Hybrid; GBP 29,000 - 39,000; Full time

Job summary

Hilton Garden Inn Glasgow is seeking a Front Office Manager with a proven track record of driving standards and delivering an exceptional guest experience. The role will lead the front office team and requires innovative and reactive responses to a range of situations.

The successful candidate will monitor guest satisfaction, set departmental targets, and build a high performing team across the front office. Flexible shift patterns can be discussed at interview.

Responsibilities

• Lead front office team and build a high performing department.
• Monitor guest satisfaction and set departmental targets.
• Be flexible with shifts, including evenings and weekends, to meet business needs.

Job description

Hilton Garden Inn Glasgow is seeking a Front Office Manager with a proven track record of driving standards and delivering an exceptional guest experience. The role will lead the front office team and requires innovative and reactive responses to a range of situations.

The successful candidate will monitor guest satisfaction, set departmental targets, and build a high performing team across the front office. Flexible shift patterns can be discussed at interview.