Hotel Manager - Lead Guest Experience & Team in Glasgow

Premier Inn; Glasgow; Sur place; GBP 42 000 - 44 000; Plein temps

Avantages offerts par ce poste

Bonus scheme

Pension scheme

Share Save Scheme

Whitbread Privilege Card

33 days annual leave

Perks at Work discounts

Résumé du poste

Premier Inn in Glasgow City Centre (George Square) is seeking a Hotel Manager to lead the operation of a flagship hotel. You will oversee Front of House, Housekeeping, back of House, and Maintenance teams to deliver exceptional guest experiences in line with Premier Inn standards.

The role emphasizes safety, service quality, and driving continuous improvement within the hotel, with opportunities to shape guest satisfaction and hotel performance.

Qualifications

• Previous management experience in hospitality or similar environment where you led a team to success
• Strong leadership skills with a passion for customer service
• Excellent team management and communication skills with a warm, genuine approach to people and ability to engender trust at all levels
• Commitment to safety and maintaining high standards of service
• Be a part of Premier Inn – a Great British business

Responsabilités

• Lead and motivate our team of Front of House and Housekeeping, back of House, Maintenance to ensure outstanding service and compliance with our brand standards
• Work with the team to manage daily operations within the hotel, including the bar and kitchen, to keep us the UK’s number one
• Understand the bigger picture and what really matters in your hotel to drive improvement and spot commercial opportunities
• Ensure health and safety standards are met throughout the hotel and oversee food service operations to maintain our high-quality standards

Description du poste

Premier Inn in Glasgow City Centre (George Square) is seeking a Hotel Manager to lead the operation of a flagship hotel. You will oversee Front of House, Housekeeping, back of House, and Maintenance teams to deliver exceptional guest experiences in line with Premier Inn standards.

The role emphasizes safety, service quality, and driving continuous improvement within the hotel, with opportunities to shape guest satisfaction and hotel performance.