Front Office Manager | Guest Experience Leader | Flexible Shifts

Valor Hospitality Careers - UK; Eastleigh; Sur place; GBP 33 000 - 40 000; Plein temps

Avantages offerts par ce poste

Apprenticeships

Brand training

Résumé du poste

Holiday Inn Southampton - Eastleigh is seeking a Front Office Manager with a proven track record in driving standards and delivering exceptional guest experiences. The role focuses on leading the front office team, setting and achieving departmental targets, and applying commercial expertise to elevate guest service.

Flexibility to cover shifts across 7 days is required. We offer career training through nationally recognized apprenticeships alongside our brand training.

Responsabilités

• Oversee front office operations and lead the front desk team.
• Drive service standards and guest satisfaction through proactive management.
• Set departmental targets and monitor performance against them.
• Collaborate with hotel leadership to ensure smooth daily operations.

Description du poste

Holiday Inn Southampton - Eastleigh is seeking a Front Office Manager with a proven track record in driving standards and delivering exceptional guest experiences. The role focuses on leading the front office team, setting and achieving departmental targets, and applying commercial expertise to elevate guest service.

Flexibility to cover shifts across 7 days is required. We offer career training through nationally recognized apprenticeships alongside our brand training.