Front Office Leader – Guest Experience & Standards

Valor Hospitality Partners, LLC; Cheltenham; Remote; GBP 34.000 - 36.000; Vollzeit

Zusammenfassung

Holiday Inn Gloucester - Cheltenham is seeking a Front Office Manager to drive standards and deliver an exceptional guest experience in the UK. You will lead the front office team with a clear vision, applying commercial know-how to raise service levels and efficiency.

The role involves monitoring guest satisfaction, setting departmental targets, and building a high-performing team. Flexible shift patterns are discussed at interview, with 40 hours per week over 5 days and operations across 7

Aufgaben

• Lead the front office team to deliver an exceptional guest experience.
• Monitor guest satisfaction and set departmental targets and objectives.
• Build a high performing front office team with clear standards and training.

Jobbeschreibung

Holiday Inn Gloucester - Cheltenham is seeking a Front Office Manager to drive standards and deliver an exceptional guest experience in the UK. You will lead the front office team with a clear vision, applying commercial know-how to raise service levels and efficiency.

The role involves monitoring guest satisfaction, setting departmental targets, and building a high-performing team. Flexible shift patterns are discussed at interview, with 40 hours per week over 5 days and operations across 7