Front Office Lead - Primary School Reception

Marchant Recruitment; Manchester; On-site; GBP 12,000 - 18,000; Full time

Job summary

Marchant Recruitment is recruiting for an experienced School Receptionist in Manchester. You will be the first point of contact for pupils, parents, staff and visitors, ensuring a warm, professional and welcoming atmosphere and supporting safeguarding procedures.

Key duties include managing calls, updating pupil records in the MIS (SIMS/Arbor or similar), supporting attendance monitoring, and providing admin support to the SLT and school staff in a busy primary school environment.

Qualifications

• Previous school-based reception or administrative experience.
• Proficiency with school MIS systems such as SIMS/Arbor or similar.
• Excellent communication, organisation and time-management skills.
• A calm, professional manner and ability to juggle priorities in a busy front office.
• Understanding of confidentiality and safeguarding in a school environment.
• DBS check on Update Service, or willingness to obtain one.

Responsibilities

• Creating a great first impression by welcoming visitors, parents and pupils with professionalism.
• Keeping communication flowing by managing calls and responding to enquiries.
• Maintaining accurate pupil records in the MIS.
• Supporting pupil attendance by monitoring records and reporting concerns.
• Ensuring safeguarding procedures are followed and visitors are signed in correctly.
• Providing reliable administrative support to the senior leadership team and wider school staff.

Skills

School reception experience

Communication skills

Organisational skills

Safeguarding awareness

Tools

SIMS

Arbor

Job description

Marchant Recruitment is recruiting for an experienced School Receptionist in Manchester. You will be the first point of contact for pupils, parents, staff and visitors, ensuring a warm, professional and welcoming atmosphere and supporting safeguarding procedures.

Key duties include managing calls, updating pupil records in the MIS (SIMS/Arbor or similar), supporting attendance monitoring, and providing admin support to the SLT and school staff in a busy primary school environment.