School Receptionist & Front Desk Coordinator

Marchant Recruitment; England; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marchant Recruitment is recruiting for a School Receptionist at a secondary school in Havering. The role focuses on delivering a warm welcome and professional first impression for students, parents, staff and visitors.

The successful candidate will manage the main reception, handle calls and inquiries, and support safeguarding procedures while maintaining an orderly front office in a collaborative school environment.

Qualifications

• Proven experience in a reception, customer service, or front-of-house administrative role (educational setting experience is a plus).
• Excellent communication and interpersonal skills with a professional phone manner.
• Strong organisational abilities and ability to multitask in a busy school front office.
• Proficient IT skills including common office software and database systems.

Responsibilities

• Manage the main reception desk, greeting visitors and staff with warmth and courtesy.
• Handle calls, emails and switchboard tasks, directing messages to the right departments.
• Maintain security procedures by ensuring sign-in and visitor badges are used.
• Provide general admin support including sorting post, deliveries and routine correspondence.
• Foster a calm, organised front-of-house reflecting the school's high standards.

Skills

Reception experience

Customer service

IT literacy

Communication skills

Tools

Microsoft Office

Database systems

Job description

Marchant Recruitment is recruiting for a School Receptionist at a secondary school in Havering. The role focuses on delivering a warm welcome and professional first impression for students, parents, staff and visitors.

The successful candidate will manage the main reception, handle calls and inquiries, and support safeguarding procedures while maintaining an orderly front office in a collaborative school environment.