Front of House Team Member

The Inn Collection Group; Seaham; Ibrido; GBP 18.000 - 24.000; Tempo pieno

Vantaggi offerti da questo lavoro

Birthday paid holiday

Lead-Inn development program

50% off food

Descrizione del lavoro

The Inn Collection Group is hiring for a Front of House team member at The Seaton Lane Inn in Seaham. You will greet guests, take orders, serve dishes, and recommend drinks, creating a warm, welcoming experience for every visitor in a fast-paced hospitality setting.

We value friendly, attentive team players who take pride in extraordinary guest service and working collaboratively to deliver memorable moments for guests and locals alike.

Competenze

• Front of House team member with a friendly, welcoming approach.
• Ability to greet guests, take orders, and serve with attentiveness.

Mansioni

• Greet guests and seat them, taking orders accurately.
• Deliver dishes and drinks, up-sell where appropriate, and ensure guest satisfaction.
• Collaborate with kitchen and bar to provide smooth service in a fast-paced environment.

Conoscenze

Front of House

Guest Service

Communication

Team Player

Descrizione del lavoro

What makes the perfect pub? It's great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that's at the heart of everything we do.

The Inn Collection Group is a multi-award-winning pubs-with-rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values: warmth, customer-obsessed, accountable, delivering results, and Inn It Together. All with the goal of making people happy through heartfelt hospitality.

How we say thank you!

• Celebrate your birthday with an extra paid holiday.
• Build your future with support from our Lead-Inn development program.
• Take the time you need to rest and recharge; Paid Breaks are on us.
• Enjoy 50% off food at any of our Inns
• Relax with a stay at any of our Inns during January, February, and March for just £1.
• Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
• Experience a spontaneous trip away with £50 on same day bookings
• It's not just for you-your loved ones can enjoy 15% off bed and breakfast too!
• 24/7 confidential support is always there when you need it with our Employee Assistance Programme
• Tronc (…)that's tips to me and you
• Contribute to a company that gives back through our Give-inn back scheme
• Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.

The Seaton Lane Inn, full of style and quirky charm, is perfectly situated in a spot that attracts both locals and visitors alike. With its inviting atmosphere and comfortable boutique-style accommodation, it's a great spot to relax, enjoy a drink, and take in the surrounding community and vibrant energy.

You'll Fit Right Inn

As a member of our Front ofHouse team, you are the first smile that welcomes guests and the friendly face thatensures their experience is warmand memorable from start to finish. Your positive attitude, attentiveness, and passion for hospitalitymake our Inn a welcomingplace for every visitor.

Whether greeting guests, takingorders, serving dishes from the kitchen, or recommending a drink from ourselection, no two days are the same on the front line. Your professionalism andenthusiasm create a lively and enjoyable atmosphere, making our Inn a place guests love to visit,and our team lovesto work!

If you thrive in a fast-paced environmenthave a passion for customer service are committed to delivering exceptional experienceswe think you’ll fit right inn…

This role allowed Megan to explore a new location. Watch Megan's video to learn more about our front-of-house roles. https://careers.inncollectiongroup.com/join-inn

*Age-related pay rates apply for Under 21s.*