Front of House Team Member

The Inn Collection Group; North East; In loco; GBP 12.000 - 17.000; Tempo pieno

Vantaggi offerti da questo lavoro

Birthday holiday

Leadership development program

Paid breaks

50% food discount

Stay for £1

1/3 room booking discount

£50 same-day bookings

15% off bed and breakfast for loved on

Employee Assistance Programme

Tips (tronc)

Give-inn back

Best Pub Employer award

Descrizione del lavoro

The Seaton Lane Inn, part of The Inn Collection Group, is seeking a Front of House team member. You greet guests, take orders, serve dishes, and help guests choose drinks from our curated selection, ensuring a warm, memorable visit.

Join a fast-paced hospitality setting with a friendly team, where your positivity and attentiveness drive great guest experiences. Age-related pay applies for Under 21s and extensive staff benefits are on offer.

Competenze

• Hospitality experience desired
• Customer service focused
• Ability to work in a fast-paced environment

Mansioni

• Greet guests and provide a warm welcome
• Take orders and serve dishes from the kitchen
• Recommend drinks from our selection and ensure a memorable guest experience

Descrizione del lavoro

What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do.
The Inn Collection Group is a multi-award-winning pubs-with-rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values: warmth, customer-obsessed, accountable, delivering results, and Inn It Together. All with the goal of making people happy through heartfelt hospitality.
How we say thank you!

• Celebrate your birthday with an extra paid holiday.
• Build your future with support from our Lead-Inn development program.
• Take the time you need to rest and recharge; Paid Breaks are on us.
• Enjoy 50% off food at any of our Inns
• Relax with a stay at any of our Inns during January, February, and March for just £1.
• Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
• Experience a spontaneous trip away with £50 on same day bookings
• It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too!
• 24/7 confidential support is always there when you need it with our Employee Assistance Programme
• Tronc (…that’s tips to me and you)
• Contribute to a company that gives back through our Give-inn back scheme
• Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.

The Seaton Lane Inn, full of style and quirky charm, is perfectly situated in a spot that attracts both locals and visitors alike. With its inviting atmosphere and comfortable boutique-style accommodation, it’s a great spot to relax, enjoy a drink, and take in the surrounding community and vibrant energy.
You’ll Fit Right Inn
As a member of our Front of House team, you are the first smile that welcomes guests and the friendly face that ensures their experience is warm and memorable from start to finish. Your positive attitude, attentiveness, and passion for hospitality make our Inn a welcoming place for every visitor.
Whether greeting guests, taking orders, serving dishes from the kitchen, or recommending a drink from our selection, no two days are the same on the front line. Your professionalism and enthusiasm create a lively and enjoyable atmosphere, making our Inn a place guests love to visit, and our team loves to work!
If you thrive in a fast-paced environment have a passion for customer service are committed to delivering exceptional experiences we think you’ll fit right inn…
This role allowed Megan to explore a new location. Watch Megan's video to learn more about our front-of-house roles. https://careers.inncollectiongroup.com/join-inn
*Age-related pay rates apply for Under 21s.*