Front of House Team Member

Boparan Restaurant Group; Reading; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

50% off total bill for you and friends

BRG Spark app exclusive discounts

20% off Carluccio's retail shop

Wage Stream access to advance pay

Refer-a-Friend bonus

Career development opportunities

Flexible working options

Job summary

Carluccio's in Reading is seeking a Front of House Team Member to welcome guests, take orders, and ensure an outstanding dining experience. You will work as part of a team, collaborating with kitchen staff and other team members to deliver the Italian hospitality Carluccio's is known for.

You will greet and seat guests, make recommendations, handle payments, and help maintain a clean, welcoming dining environment.

Qualifications

• Excellent communication and customer service skills.
• Ability to work in a fast-paced hospitality environment.
• Strong teamwork and collaborative spirit.

Responsibilities

• Greet and seat guests, manage reservations, and ensure guests are comfortable.
• Take orders, make recommendations, and deliver dishes with Italian hospitality.
• Create memorable guest experiences through attentive service and engagement.
• Collaborate with kitchen staff and fellow team members to ensure smooth service.
• Process payments accurately and efficiently.
• Maintain a clean, welcoming dining area and setup for service.

Skills

Communication

Customer service

Teamwork

Fast-paced environment

Job description

Join the Heart of Hospitality as a Front of House Team Member at Carluccio’s!

About Us: At Carluccio’s, we don’t just serve food—we create memorable experiences with our authentic Italian cuisine and welcoming atmosphere. Our success is built on the passion and dedication of our team, and we’re looking for a vibrant Front of House Team Member to bring our dining experience to life.

The Role:

As a Front of House Team Member at Carluccio’s, you’ll be the face of our restaurant, providing exceptional service to every guest who walks through our doors. Here’s what your day-to-day will look like:

• Greet and Seat: Welcome guests with a warm smile, manage reservations, and ensure every guest is comfortably seated and ready to enjoy their meal.
• Deliver Exceptional Service: Take orders, make recommendations, and ensure that every dish is served with a touch of Italian hospitality.
• Create Memorable Experiences: Engage with guests to make their visit special, whether they’re regulars or first-time visitors.
• Work as a Team: Collaborate with kitchen staff and fellow team members to ensure smooth service and a great guest experience.
• Handle Payments: Process payments efficiently and accurately, ensuring a seamless end to every guest's meal.
• Maintain Ambiance: Ensure the dining area is clean, tidy, and set up for success, creating a welcoming environment for all.

What’s In It For You? We’re Not Just Offering a Job; We’re Offering a Career Full Of Excitement And Growth

• Feast on 50% Off your total bill for you and 5 friends across all our brands—because great food should be shared!
• Unlock Exclusive Discounts on thousands of online and high-street retailers, plus restaurants, through our BRG Spark App.
• Stock Up on Favourites: Enjoy 20% off at Carluccio’s retail gift shop & deli.
• Get Paid When You Need It with Wage Stream, offering access to advanced pay.
• Refer Friends and Earn with our bonus scheme.
• Skyrocket Your Career: Excellent opportunities for career development across our diverse brand portfolio.
• Work Your Way: Enjoy flexible working opportunities that suit your lifestyle.

This is your opportunity to shine in a role that’s as dynamic as you are. If you’re passionate about hospitality, have a flair for customer service, and want to be part of a team that values your contributions, join us at Carluccio’s as a Front of House Team Member. Become part of our family and help us create unforgettable dining experiences every day!

Boparan Restaurant Group (BRG) is a growing hospitality group committed to our goal of striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.

At BRG, We Live By Our Core Values

• Honest – Acting with integrity in everything we do.
• Hardworking – Giving our best, every day.
• Hungry – Always striving for growth and excellence.
• Heart – Caring deeply about our people, our guests, and our communities.

Carluccio's in Reading offers a relaxed, authentic Italian dining experience with a menu featuring classic dishes made from fresh, quality ingredients.

Skills

Communication Skills

Fast-Paced Experience

Customer Service

Teamwork