Waiter/Waitress

Carluccio's - Stratford Upon Avon; Stratford-upon-Avon; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

50% staff discount

Exclusive retail discounts

20% discount at shop/deli

Wage Stream early pay

Refer a friend bonus

Career development

Flexible shifts

Job summary

Carluccio's Stratford Upon Avon is seeking friendly Waiter/Waitress team members to provide attentive service and warm hospitality in a bustling Italian dining environment.

As part of the front-of-house, you will guide guests through the menu, collaborate with kitchen staff, and contribute to a welcoming dining atmosphere. Flexible shifts and opportunities for growth are available.

Qualifications

• Friendly, attentive service to guests.
• Know the menu and offer recommendations.
• Collaborate with kitchen and bar staff to ensure seamless service.
• Maintain a clean, welcoming dining area.

Responsibilities

• Deliver Outstanding Service: Provide attentive and friendly service to guests.
• Know the Menu: Be knowledgeable about dishes and drinks and guide guests.
• Create Memorable Experiences: Personalize service and handle special requests.
• Work as a Team: Coordinate with kitchen and bar staff for smooth service.
• Maintain a Welcoming Environment: Keep dining area clean and ready for guests.

Skills

Customer service

Menu knowledge

Teamwork

Communication

Job description

Join Our Team as a Waiter/Waitress at Carluccio’s!

About Us:

At Carluccio’s, we don’t just serve food—we create unforgettable Italian dining experiences. Our passion for authentic, fresh ingredients and warm hospitality is at the heart of everything we do. We’re looking for enthusiastic Waiters and Waitresses to join our front‑of‑house team and help us deliver exceptional service to every guest.

The Role:

As a Waiter/Waitress at Carluccio’s, you’ll be the face of our restaurant, ensuring every guest feels welcomed and valued. Here’s what you’ll be doing:

• Deliver Outstanding Service: Provide attentive and friendly service, making sure our guests enjoy every moment of their dining experience.
• Know the Menu: Be knowledgeable about our dishes and drinks, confidently guiding guests through our menu and offering recommendations.
• Create Memorable Experiences: Go the extra mile to ensure each guest leaves with a smile, whether by personalizing service or attending to special requests.
• Work as a Team: Collaborate with kitchen and bar staff to ensure seamless service, from order taking to food delivery.
• Maintain a Welcoming Environment: Keep the dining area clean and presentable, setting up tables and ensuring the restaurant is ready for guests at all times.

What’s in it for You?

We’re not just offering a job; we’re offering a career full of excitement and growth:

• Feast on 50% Offyour total bill for you and 5 friends across all our brands—because great food should be shared!
• Unlock Exclusive Discountson thousands of online and high-street retailers, plus restaurants, through our BRG Spark App.
• Stock Up on Favourites:Enjoy 20% off at Carluccio’s retail gift shop & deli.
• Get Paid When You Need Itwith Wage Stream, offering access to advanced pay.
• Refer Friends and Earnwith our bonus scheme.
• Skyrocket Your Career:Excellent opportunities for career development across our diverse brand portfolio.
• Work Your Way:Enjoy flexible working opportunities that suit your lifestyle.

This is your opportunity to be part of something special in a place where food, people, and passion come together.

Boparan Restaurant Group (BRG)is agrowing hospitality groupcommitted to our goal ofstriving to become the Best Restaurant Groupin everything we do. We’reobsessedwith building credibility, going above and beyond, and delivering amemorable guest experienceand an amazing working environment.

At BRG, we live by our core values:
Honest– Acting with integrity in everything we do.
Hardworking– Giving our best, every day.
Hungry– Always striving for growth and excellence.
Heart– Caring deeply about our people, our guests, and our communities.

Carluccio's in Stratford Upon Avon offers a relaxed, authentic Italian dining experience with a menu featuring classic dishes made from fresh, quality ingredients.