FOH Team Member

Boparan Restaurant Group; Reading; On-site; GBP 20,000 - 25,000; Full time

Benefits offered by this job

50% Off total bill for you and 5 friends

Exclusive discounts through BRG Spark App

20% off at Carluccio's retail gift shop

Access to advanced pay with Wage Stream

Bonus scheme for referrals

Career development opportunities

Flexible working opportunities

Job summary

Boparan Restaurant Group, located in Reading, is seeking a Front of House Team Member at Carluccio’s to enhance the dining experience. You will greet guests, take orders, and deliver exceptional service while collaborating with your team in a friendly environment.

Ideal candidates should possess fast-paced experience and excellent customer service skills. Enjoy exciting benefits like discounts, flexible working opportunities, and career development within a vibrant restaurant brand.

Qualifications

• Exceptional customer service skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Greet and Seat guests with a warm smile.
• Take orders and ensure dishes are served with care.
• Engage with guests to enhance their experience.
• Collaborate with kitchen staff and team members.
• Handle payments accurately.
• Maintain a clean and inviting dining area.

Skills

Fast-Paced Experience

Customer Service

Job description

Join the Heart of Hospitality as a Front of House Team Member at Carluccio’s!

About Us: At Carluccio’s, we don’t just serve food—we create memorable experiences with our authentic Italian cuisine and welcoming atmosphere. Our success is built on the passion and dedication of our team, and we’re looking for a vibrant Front of House Team Member to bring our dining experience to life.

The Role

As a Front of House Team Member at Carluccio’s, you’ll be the face of our restaurant, providing exceptional service to every guest who walks through our doors. Here’s what your day-to-day will look like:

• Greet and Seat: Welcome guests with a warm smile, manage reservations, and ensure every guest is comfortably seated and ready to enjoy their meal.
• Deliver Exceptional Service: Take orders, make recommendations, and ensure that every dish is served with a touch of Italian hospitality.
• Create Memorable Experiences: Engage with guests to make their visit special, whether they’re regulars or first-time visitors.
• Work as a Team: Collaborate with kitchen staff and fellow team members to ensure smooth service and a great guest experience.
• Handle Payments: Process payments efficiently and accurately, ensuring a seamless end to every guest's meal.
• Maintain Ambiance: Ensure the dining area is clean, tidy, and set up for success, creating a welcoming environment for all.

Benefits

We’re offering a career full of excitement and growth. Below are the benefits:

• Feast on 50% Off your total bill for you and 5 friends across all our brands—because great food should be shared!
• Unlock Exclusive Discounts on thousands of online and high-street retailers, plus restaurants, through our BRG Spark App.
• Stock Up on Favourites: Enjoy 20% off at Carluccio’s retail gift shop & deli.
• Get Paid When You Need It with Wage Stream, offering access to advanced pay.
• Refer Friends and Earn with our bonus scheme.
• Skyrocket Your Career: Excellent opportunities for career development across our diverse brand portfolio.
• Work Your Way: Enjoy flexible working opportunities that suit your lifestyle.

Core Values

• Honest – Acting with integrity in everything we do.
• Hardworking – Giving our best, every day.
• Hungry – Always striving for growth and excellence.
• Heart – Caring deeply about our people, our guests, and our communities.

Carluccio's in Reading offers a relaxed, authentic Italian dining experience with a menu featuring classic dishes made from fresh, quality ingredients.

Skills

• Fast-Paced Experience
• Customer Service

Become part of our family and help us create unforgettable dining experiences every day!