Waiter/Waitress

Boparan Restaurant Group; Stratford-upon-Avon; On-site; GBP 19,000 - 24,000; Full time

Benefits offered by this job

50% off total bill for you and 5"

BRG Spark App discounts

20% off Carluccio’s shop & deli

Wage Stream pay access

Refer friends bonus

Career development opportunities

Flexible working

Job summary

Carluccio's in Stratford-upon-Avon is seeking a friendly Waiter/Waitress to join our front-of-house team. You will greet guests, guide them through the menu, and ensure a memorable dining experience through attentive service.

Join BRG's growing hospitality group and enjoy opportunities for career growth, flexible working, and employee benefits as part of our dedicated team.

Qualifications

• Guest-focused service and hospitality.
• Knowledge of food safety and hygiene.
• Strong communication and teamwork.

Responsibilities

• Deliver Outstanding Service: Provide attentive and friendly service, making sure our guests enjoy every moment of their dining experience.
• Know the Menu: Be knowledgeable about our dishes and drinks, confidently guiding guests through our menu and offering recommendations.
• Create Memorable Experiences: Go the extra mile to ensure each guest leaves with a smile, whether by personalizing service or attending to special requests.
• Work as a Team: Collaborate with kitchen and bar staff to ensure seamless service, from order taking to food delivery.
• Maintain a Welcoming Environment: Keep the dining area clean and presentable, setting up tables and ensuring the restaurant is ready for guests at all times.

Skills

Customer Service

Safe Food Handling

Communication Skills

Job description

Join Our Team as a Waiter/Waitress at Carluccio’s!

About Us: At Carluccio’s, we don’t just serve food—we create unforgettable Italian dining experiences. Our passion for authentic, fresh ingredients and warm hospitality is at the heart of everything we do. We’re looking for enthusiastic Waiters and Waitresses to join our front-of-house team and help us deliver exceptional service to every guest.

The Role:

As a Waiter/Waitress at Carluccio’s, you’ll be the face of our restaurant, ensuring every guest feels welcomed and valued. Here’s what you’ll be doing:

• Deliver Outstanding Service: Provide attentive and friendly service, making sure our guests enjoy every moment of their dining experience.
• Know the Menu: Be knowledgeable about our dishes and drinks, confidently guiding guests through our menu and offering recommendations.
• Create Memorable Experiences: Go the extra mile to ensure each guest leaves with a smile, whether by personalizing service or attending to special requests.
• Work as a Team: Collaborate with kitchen and bar staff to ensure seamless service, from order taking to food delivery.
• Maintain a Welcoming Environment: Keep the dining area clean and presentable, setting up tables and ensuring the restaurant is ready for guests at all times.

What’s In It For You? We’re Not Just Offering a Job; We’re Offering a Career Full Of Excitement And Growth

• Feast on 50% Off your total bill for you and 5 friends across all our brands—because great food should be shared!
• Unlock Exclusive Discounts on thousands of online and high-street retailers, plus restaurants, through our BRG Spark App.
• Stock Up on Favourites: Enjoy 20% off at Carluccio’s retail gift shop & deli.
• Get Paid When You Need It with Wage Stream, offering access to advanced pay.
• Refer Friends and Earn with our bonus scheme.
• Skyrocket Your Career: Excellent opportunities for career development across our diverse brand portfolio.
• Work Your Way: Enjoy flexible working opportunities that suit your lifestyle.

This is your opportunity to be part of something special in a place where food, people, and passion come together.

Boparan Restaurant Group (BRG) is a growing hospitality group committed to our goal of striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.

At BRG, We Live By Our Core Values

• Honest – Acting with integrity in everything we do.
• Hardworking – Giving our best, every day.
• Hungry – Always striving for growth and excellence.
• Heart – Caring deeply about our people, our guests, and our communities.

Carluccio's in Stratford Upon Avon offers a relaxed, authentic Italian dining experience with a menu featuring classic dishes made from fresh, quality ingredients.

Skills

• Customer Service
• Safe Food Handling
• Communication Skills