Front of House Team Member

The Temperance Inn; Ambleside; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Birthday paid holiday

50% off food

1/3 off room bookings

Employee Assistance Programme

Staff accommodation

Job summary

Located in the heart of Ambleside, The Temperance Inn offers a lively atmosphere with mountain views and historic charm. As part of our Front of House team, you’ll be the first smiling face guests meet, ensuring a warm and memorable experience from start to finish.

Your positive attitude and enthusiasm help create a welcoming hub for visitors seeking great drinks and food. Greet guests, take orders, serve dishes, and recommend beverages while maintaining a fast-paced, friendly environment.

Qualifications

• You thrive in a fast-paced hospitality environment.
• You have a passion for customer service and delivering exceptional experiences.

Responsibilities

• Welcome guests with a warm smile and friendly manner.
• Greet guests, take orders, and serve dishes from the kitchen.
• Recommend drinks from our selection and contribute to a lively front-of-house ambience.

Job description

What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do.

The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, , and honesty, all with the goal of Making People Happy.

How we say thank you!

• Celebrate your birthday with an extra paid holiday.
• Build your future with support from our Lead-Inn development program.
• Take the time you need to rest and recharge; Paid Breaks are on us.
• Enjoy 50% off food at any of our Inns
• Relax with a stay at any of our Inns during January, February, and March for just £1.
• Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
• Experience a spontaneous trip away with £50 on same day bookings
• It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too!
• 24/7 confidential support is always there when you need it with our Employee Assistance Programme
• Tronc (…that’s tips to me and you)
• Contribute to a company that gives back through our Give-inn back scheme
• Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.

Located in the heart of Ambleside, the Lake District's walking capital, The Temperance Inn offers a lively atmosphere surrounded by stunning mountain views and charming winding streets. Once a temperance establishment in the 1800s, today it’s the perfect place to unwind, enjoy a drink, and soak in the vibrant energy of this beautiful lakeside town.

You’ll Fit Right Inn

As a member of our Front of House team, you are the first smile that welcomes guests and the friendly face that ensures their experience is warm and memorable from start to finish. Your positive attitude, attentiveness, and passion for hospitality make our Inn a welcoming place for every visitor.

Whether greeting guests, taking orders, serving dishes from the kitchen, or recommending a drink from our selection, no two days are the same on the front line. Your professionalism and enthusiasm create a lively and enjoyable atmosphere, making our Inn a place guests love to visit, and our team loves to work!

If you thrive in a fast-paced environment have a passion for customer service are committed to delivering exceptional experiences we think you’ll fit right inn…

This role allowed Megan to explore a new location. Watch Megans video to learn more about our front-of-house roles. https://careers.inncollectiongroup.com/join-inn

This role comes with the added benefit of colleague accommodation – click the link to learn more https://careers.inncollectiongroup.com/live-inn

*Age-related pay rates apply for Under 21s.*