Front of House Team Member

Nuffield Health Group; Cwmbran; Sur place; GBP 15 000 - 21 000; Temps partiel

Avantages offerts par ce poste

Free gym membership

Nuffield Health Healthcare Plan

Cycle to Work Scheme

Pension scheme

Discounted gym membership (£35/month)

Résumé du poste

Nuffield Health Head Office in Cwmbran is seeking a Front of House Team Member (Bank) to warmly greet members and visitors, manage reception and café operations, and support a health-focused environment. You’ll need strong communication, confidence, and basic Word/Excel skills, plus be prepared to swim for lifeguard coverage.

Role is bank/part-time with benefits including annual leave, a pension, and discounted gym membership for staff.

Qualifications

• Provide exceptional and efficient customer service to everyone who visits our club
• Support the smooth running of our reception and café areas
• Create a friendly, relaxing and professional environment
• Give a warm welcome, answering queries in a caring and helpful way
• Support the café team, with preparing and serving fresh, healthy and nutritional food and drinks
• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks

Responsabilités

• Provide exceptional and efficient customer service to everyone who visits our club
• Support the smooth running of our reception and café areas
• Create a friendly, relaxing and professional environment
• Give a warm welcome, answering queries in a caring and helpful way
• Support the café team with preparing and serving fresh, healthy and nutritional food and drinks
• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks

Connaissances

Customer service

Reception skills

Communication

Basic computer skills

Team player

Outils

MS Word

MS Excel

Description du poste

Head Office

Front of House Team Member (Bank)

Front of House Team Member Cwmbran FWC | Customer | Bank

£12.84 per hour

Making a great first impression is really important. That’s why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people. It starts with you.
As a Front of House Team Member at our gym, you’ll bring great communication skills, both face-to-face and over the phone. You’re flexible, motivated and you show plenty of initiative. You also have basic computer skills, including Word and Excel.

As a Member of the Front of House Team, you will:

• Provide exceptional and efficient customer service to everyone who visits our club

• Support the smooth running of our reception and café areas

• Help us create a friendly, relaxing and professional environment

• Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued

• Support the café team, with preparing and serving fresh, healthy and nutritional food and drinks

• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. This includes holiday in line with the working time directive, access to our pension scheme and discounted gym membership at £35.00 a month.

Join Nuffield Health and create the future you want, today.

It starts with you.

Rewards & Benefits

Helping you be and feel your best.

Annual Leave

Nuffield Health Healthcare Plan

Membership is free for employees and you can add partner and dependants at your own cost.
*eligibility criteria applies.

Financial Wellbeing

Cycle to Work Scheme

Gym Membership

Free membership to any Nuffield Health gym, plus discounted memberships for family members.