Front Of House Team Member

Nuffield Health; Oxford; On-site; GBP 29,000 - 35,000; Part time

Job summary

Nuffield Health in Oxfordshire is seeking a Front of House Team Member to greet members and visitors and support the reception and café areas, ensuring a friendly, professional environment and excellent customer care.

You will need great communication, flexibility, and basic Word/Excel skills, plus swimming ability to cover Lifeguard breaks. This is a part-time, permanent role 8 hours per week, salary £2 **** 7,248 pro rata.

Qualifications

• Excellent customer care and communication with members and visitors.
• Basic computer literacy including Word and Excel.
• Willingness to learn and adapt in a gym reception/café environment.

Responsibilities

• Provide exceptional and efficient customer service to everyone who visits our club
• Support the smooth running of our reception and café areas
• Help us create a friendly, relaxing and professional environment
• Give a warm welcome, answering queries in a caring and helpful way
• Support the café team, with preparing and serving fresh, healthy and nutritional food and drinks
• Be able to swim to a high standard and be willing to undergo training at site for Lifeguard breaks

Skills

Customer service

Communication

IT skills

Swim proficient

Tools

Word

Excel

Job description

Front of House Team Member
Oxfordshire FWC | Customer | Permanent contract | Part time
£2 **** 7,248 pro rata
8 hours per week

Making a great first impression isreally important. That’s why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people. It starts with you.
As a Front of House Team Member at our gym, you’ll bring great communication skills, both face-to-face and over the phone. You’re flexible, motivated and you show plenty of initiative. You also have basic computer skills, including Word and Excel.

As a Member of the Front of House Team, you will:

• Provide exceptional and efficient customer service to everyone who visits our club

• Support the smooth running of our reception and café areas

• Help us create a friendly, relaxing and professional environment

• Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued

• Support the café team, with preparing and serving fresh, healthy and nutritional food and drinks

• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.

Join Nuffield Health and create the future you want, today.

It starts with you.