Front of House Team Member

Nuffield Health; London Borough of Ealing; Sur place; GBP 25 000 - 30 000; Temps partiel

Avantages offerts par ce poste

Free gym membership

Health assessments

Retail discounts

Pension options

Résumé du poste

Nuffield Health Guildford Hospital is seeking a Front of House Team Member for Ealing, part-time 22 hours per week. You will greet members and visitors with a warm, professional welcome and manage reception and café duties while providing excellent customer care.

Ideal candidates are confident communicators with basic Word/Excel skills, a flexible approach, and a proactive mindset to support the team and contribute to a positive gym environment.

Qualifications

• Great communication skills face-to-face and over the phone.
• Basic computer skills including Word and Excel.
• Customer-focused approach with a helpful and friendly manner.

Responsabilités

• Provide exceptional and efficient customer service to everyone who visits our club.
• Support the smooth running of our reception and café areas.
• Help us create a friendly, relaxing and professional environment.
• Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued.
• Support the café team, with preparing and serving fresh, healthy and nutritional food and drinks.
• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks.

Connaissances

Communication

Customer service

Phone etiquette

Outils

Word

Excel

Description du poste

Front of House Team Member Ealing FWC

Customer | Permanent contract | Part time £27,248 pro rata 22 hours per week

Making a great first impression is really important. That’s why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people. It starts with you. As a Front of House Team Member at our gym, you’ll bring great communication skills, both face-to-face and over the phone. You’re flexible, motivated and you show plenty of initiative. You also have basic computer skills, including Word and Excel.

Responsibilities

• Provide exceptional and efficient customer service to everyone who visits our club
• Support the smooth running of our reception and café areas
• Help us create a friendly, relaxing and professional environment
• Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued
• Support the café team, with preparing and serving fresh, healthy and nutritional food and drinks
• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks

Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options.

At Nuffield Health, we take care of what’s important to you. Join Nuffield Health and create the future you want, today. It starts with you. Nuffield Health, is the UK’s largest healthcare charity. For over 60 years, we’ve been working to make the UK fitter, healthier, happier and stronger. All for the public benefit. We do this through our family of 31 award-winning hospitals, 113 fitness and wellbeing centres, healthcare clinics and over a 100 workplace wellbeing services. As a charity, we reinvest all our income into our services, into pioneering improvements in care, and most importantly into our social impact programmes, which are designed to support people who would not normally be able to afford or access our services. Its all part of our mission to give everyone the care they need and to build a healthier nation.