Front of House Team Member

Nuffield Health Group; Hemel Hempstead; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Holiday pay

Pension scheme

Discounted gym membership   £35/month

Cycle to Work

Online GP

Job summary

Nuffield Health Group is seeking a Front of House Team Member for our Bristol North facility on a bank/ad-hoc basis. You will greet members and visitors, handle front desk queries, and support café operations with a welcoming, professional presence. Basic computer skills (Word/Excel) are useful.

The role is on a bank basis, offering flexibility and the chance to contribute to a healthy, welcoming club environment.

Qualifications

• Provide exceptional customer service to greet members and visitors.
• Be flexible, motivated and show initiative.
• Proficiency with basic Word/Excel for reception tasks.

Responsibilities

• Provide exceptional and efficient customer service to everyone who visits our club.
• Support the smooth running of reception and café areas.
• Help create a friendly, relaxing and professional environment.
• Give a warm welcome and answer queries in a caring way.

Skills

Customer service

Reception duties

Communication

Basic computer skills

Tools

Microsoft Word

Microsoft Excel

Job description

Front of House Team Member (Bank)

Front of House Team MemberBristol North FWC | Customer | Bank | Ad-Hoc£12.84 per hour

Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.

Making a great first impression is really important. That’s why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people. It starts with you.

As a Front of House Team Member at our gym, you’ll bring great communication skills, both face-to-face and over the phone. You’re flexible, motivated and you show plenty of initiative. You also have basic computer skills, including Word and Excel.

As a Member of the Front of House Team , you will:

• Provide exceptional and efficient customer service to everyone who visits our club
• Support the smooth running of our reception and café areas
• Help us create a friendly, relaxing and professional environment
• Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued
• Support the café team, with preparing and serving fresh, healthy and nutritional food and drinks
• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. From Holiday in line with the Working Time Directive, Access to our Pension Scheme and discounted gym membership at £35.00 a month.

Join Nuffield Health and create the future you want, today.

It starts with you.

Rewards & Benefits

Annual Leave

25 days + Bank Holidays, increasing to 27 days after 5 years and to 30 days after 10 years of service.

Nuffield Health Healthcare Plan

Membership is free for employees and you can add partner and dependants at your own cost.

*eligibility criteria applies.

Financial Wellbeing

A range of employee benefits through a Financial Wellbeing provider – including affordable loans repaid through salary, access to your pay when you need it, simple savings, a government Help to Save scheme and money insights.

Cycle to Work Scheme

Save money, get fit and reduce your carbon footprint by taking advantage of this tax-efficient scheme to get a new bike.

Gym Membership

Free membership to any Nuffield Health gym, plus discounted memberships for family members.

Online GP

Discounted access to secure video and telephone GP consultations and a suite of healthcare management tools, provided by digital healthcare company Doctor Care Anywhere.