Front of House Team Leader

The People's Pub - Stonegate Group; Weston-super-Mare; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking an experienced Front of House Team Leader to inspire and lead a vibrant team at a popular pub. This role involves creating a welcoming atmosphere, ensuring smooth operations, and delivering an unforgettable guest experience. With a strong focus on teamwork and customer service, you'll be part of a dynamic environment that thrives on fun and engagement. Enjoy perks like discounts on food and drink, flexible working hours, and opportunities for professional development. If you're passionate about hospitality and ready to make a difference, this opportunity is perfect for you.

Benefits

25% off food and drink

Online benefits portal

VIP entry to Pubs and Bars

Hotel Discounts

Flexible working

Corporate Discount Rates

Healthcare

Discounted Dental Insurance

Early access to wages

Development programmes

Qualifications

• Experience in leading and motivating a team to enhance guest experiences.
• Ability to maintain smooth operations and foster a welcoming environment.

Responsibilities

• Lead the Front of House team to deliver exceptional guest experiences.
• Work closely with management to ensure operational consistency.

Skills

Team Leadership

Customer Service

Operational Management

Job description

Location - Yates

Front of House Team Leader

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Yates.

Can you…

1. Work alongside the management team to bring our shared vision to life.
2. Help maintain smooth operations and consistency.
3. Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. Yates Weston-super-Mare is on the main road from the beach to the town centre. With ample viewing on all our flatscreen TVs as well as a huge projector screen, we are easily the best place to watch all the games in comfort. We have Sky Sports and BT Sport. We are also a great place for a night out, with something for everyone, with the best DJ and lighting at weekends. We are the busiest bar in town until late. We pride ourselves on delivering a top-class range of drinks, an excellent value food offer, and creating that all-day-long atmosphere.

What's in it for you?

1. Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
2. Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
3. VIP entry to our Pubs and Bars
4. Stonegate Hotel Discounts
5. Flexible working
6. David Lloyd Corporate Discount Rates
7. Vitality Healthcare
8. Discounted Dental Insurance
9. Wagestream – Early access to your earned wages
10. Award winning development programmes

To be considered for the Front of House Team Leader position at Yates you must be 18 or over as the role involves the sale of alcohol.

At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Yates directly.

Job Reference: FC1291999WesFOHTL