Front of House Team Leader

TN United Kingdom; Cheddar; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join an established industry player as a Team Leader, where your leadership will inspire and motivate a dedicated team. This role is pivotal in creating an exceptional guest experience at a vibrant pub environment. You'll have the opportunity to support and mentor your team while ensuring high standards are maintained. With a focus on community and connection, this position offers a unique chance to be part of a dynamic team that values both guests and staff alike. If you are passionate about hospitality and ready to make a difference, this role is perfect for you.

Benefits

Flexible Working

VIP entry to pubs and bars

25% off Food & Drink

Early access to earned wages

Team socials

Qualifications

• Experience in leading and mentoring teams.
• Ability to create a welcoming atmosphere for guests.

Responsibilities

• Support, coach, and mentor your team.
• Ensure standards and compliance are maintained.
• Create a welcoming atmosphere for our guests.

Skills

Team Leadership

Coaching

Customer Service

Job description

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Job Title: Team Leader

We are looking for experienced Team Leaders who know how to be great team players and have a real passion to create an amazing guest experience.

1. Support, coach, and mentor your team
2. Support the management team and work together to create and deliver your vision
3. Ensure standards and compliance are maintained in the manager’s absence
4. Create a welcoming atmosphere for our guests

To be considered for this position, you must be at least 18 years old as it involves the sale of alcohol.

About us

We take pride in providing a warm and welcoming environment where you can enjoy live sport, a proper pint, or delicious pub food and simply sit back and relax. People are at the heart of what we do, from our top-notch teams to our guests at every table. We’re your pub, and we’re after the people who feel just as connected to who we are and what we do. The Riverside Inn is situated at the bottom of Cheddar Gorge, less than half a mile from Cheddar village centre. We're in the perfect location for an eclectic mix of customers including both seasonal tourists in the summer and locals during the fairer months. We offer our guests their favourite pub dishes, a delicious Sunday Roast, and a wide range of beers, wines, gins, and cocktails. We show all the sports through all the platforms, have darts, weekly quizzes, and live music.

What’s in it for you?

• Flexible Working
• VIP entry to our pubs and bars
• 25% off Food & Drink for you and all your friends in over 800 sites
• Early access to your earned wages
• Join team socials and create friendships for life

At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands include Slug & Lettuce, Be At One, and Popworld. Find out more about a career with Stonegate Group at [website link].

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments during the recruitment process, please let us know in advance so that any support, aids, or adaptations can be arranged. Please contact Riverside Inn directly.