Front of House Team Leader

Stonegate Group; Swansea; On-site; GBP 22,000 - 28,000; Full time

Job summary

An established industry player is seeking a Front of House Team Leader to join their vibrant team at Eli Jenkins. This role offers the chance to lead a dedicated team in delivering exceptional guest experiences while maintaining smooth operations in a lively pub environment. With a focus on creating a warm and welcoming atmosphere, you will play a key role in fostering community spirit through engaging activities and events. Enjoy a range of perks including flexible working hours, healthcare benefits, and discounts across various retailers. If you are passionate about hospitality and leadership, this opportunity is perfect for you.

Benefits

25% off food and drink

Online benefits portal

VIP entry to pubs and bars

Hotel discounts

Flexible working

Corporate discount rates

Healthcare benefits

Discounted dental insurance

Early access to earned wages

Award-winning development programmes

Qualifications

• Experience in leading teams and delivering excellent customer service.
• Ability to maintain smooth operations in a busy environment.

Responsibilities

• Lead and motivate the Front of House team to enhance guest experiences.
• Ensure smooth operations and maintain a welcoming environment.

Skills

Team Leadership

Customer Service

Operational Management

Education

High School Diploma

Job description

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Location -Eli Jenkins

Front of House Team Leader

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Eli Jenkins.

Can you…

• Work alongside the management team to bring our shared vision to life.
• Help maintain smooth operations and consistency.
• Foster a warm and welcoming environment where guests feel comfortable and valued.
  
  

A Little Bit About Us…

Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. Eli Jenkins is a friendly and welcoming venue offering great food and drinks to our guests, based in the busy city centre of Swansea. We have a fantastic selection of real ales on offer and have been awarded with the Cask Marque Certificate of Excellence. We have lots of fun entertainment here for everyone, such as weekly bingo and a quiz. On the last Saturday of the month we have a DJ and karaoke night with prizes for the best singer!

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
• VIP entry to our Pubs and Bars
• Stonegate Hotel Discounts
• Flexible working
• David Lloyd Corporate Discount Rates
• Vitality Healthcare
• Discounted Dental Insurance
• Wagestream – Early access to your earned wages
• Award winning development programmes
  
  

To be considered for the Front of House Team Leader position at Eli Jenkins you must be 18 or over as the roles involves the sale of alcohol.

At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contactEli Jenkins directly.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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