Front of House Team Leader

The People's Pub - Stonegate Group; Bristol; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading pub chain in Bristol is seeking a Front of House Team Leader to lead the team at Old Post Office. The ideal candidate will enhance guest experiences, ensure smooth operations, and foster a welcoming environment. The role requires leadership skills and previous experience in a hospitality setting is preferred. This job includes various perks such as discounts and flexible working hours.

Benefits

25% off food and drink for you and friends

Online benefits portal with discounts

VIP entry to pubs and bars

Hotel discounts

Flexible working

Corporate discounted gym rates

Discounted dental insurance

Early access to earned wages

Award-winning development programmes

Qualifications

• Must be 18 or over due to the sale of alcohol.
• Experience in hospitality or similar roles is an advantage.

Responsibilities

• Lead and motivate the Front of House team.
• Maintain smooth operations and deliver guest experiences.
• Ensure a welcoming environment for guests.

Skills

Team leadership

Guest experience enhancement

Operational management

Job description

Location - Old Post Office

Front of House Team Leader

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Old Post Office.

Can you

• Work alongside the management team to bring our shared vision to life.
• Help maintain smooth operations and consistency.
• Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us… Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. The Old Post Office is a community pub in the heart of Fishponds. We cater for all occasions with our extensive drink selection, including real ales and traditional ciders, alongside craft beers, cocktails, and a vast spirit collection. We have great sports viewing with full coverage of Sky & BT Sports, live music, traditional pub food, refreshing drinks, and a friendly atmosphere.

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
• VIP entry to our Pubs and Bars
• Stonegate Hotel Discounts
• Flexible working
• Corporate Discounted Rates at David Lloyd and PureGym
• Discounted Dental Insurance
• Stream – Early access to your earned wages
• Award winning development programmes

To be considered for the Front of House Team Leader position at Old Post Office you must be 18 or over as the roles involves the sale of alcohol.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Old Post Office directly.

Job Reference: OB1450513BriFOHTL