Front of House Lead | Tips, 50% Off, Flexible Hours

Loungers; Ivy Chimneys; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Free meal on every shift

50% discount on food & drinks from day

Early access to pay with Wagestream

Career development & training

Job summary

Carpino Lounge, part of Loungers, is hiring a Front of House Supervisor to lead busy shifts and support the management team. You will help deliver excellent service, mentor staff, and ensure smooth daily operations while upholding standards across the floor.

We offer up to £13.30/hr plus tips, a free meal on every shift, staff discounts from day one, and opportunities for career development within a growing hospitality brand across England and Wales.

Qualifications

• Experience in restaurants, bars, cafés or coffee shops.
• Previous supervisor or team-leader role on FOH.
• Ability to lead by example and motivate the team.

Responsibilities

• Lead from the front during busy shifts, ensuring great service.
• Support management with daily lounge operations, opening/closing tasks.
• Coach and motivate the team, define roles and confidence during service.
• Oversee cleanliness, presentation, food safety, allergens, and cash handling.
• Handle customer queries or complaints to turn visits into great experiences.
• Assist in driving sales, manage the bar and pass, engage the local community.

Skills

Front of House leadership

Guest service

Cash handling

Upselling / sales

Job description

Carpino Lounge, part of Loungers, is hiring a Front of House Supervisor to lead busy shifts and support the management team. You will help deliver excellent service, mentor staff, and ensure smooth daily operations while upholding standards across the floor.

We offer up to £13.30/hr plus tips, a free meal on every shift, staff discounts from day one, and opportunities for career development within a growing hospitality brand across England and Wales.