Front of House Supervisor - Lead Service & Growth

Compass Group PLC; Temple Herdewyke; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Career development

Industry training

Rewards programmes

Inclusive workplace

Employee benefits

Job summary

Compass Group UK & Ireland is seeking a Front of House Supervisor to lead customer-facing operations, ensuring top service and hospitality standards. You will mentor staff, support managers, and help create a welcoming guest experience within the Defence sector, contracted to 35 hours per week across 50.2 weeks per year.

The role emphasizes delivering exceptional service, coaching teams, and maintaining health and safety compliance while representing the Compass brand positively.

Qualifications

• Experience delivering customer-focused service in a supervisory role.
• Strong communication and organisational skills.
• Ability to lead, coach and motivate teams.

Responsibilities

• Oversee day-to-day front of house operations to maintain high service standards.
• Lead and motivate customer service teams to deliver hospitality excellence.
• Support management in achieving KPIs and performance targets.

Skills

Customer service leadership

Team motivation

Communication skills

Job description

Compass Group UK & Ireland is seeking a Front of House Supervisor to lead customer-facing operations, ensuring top service and hospitality standards. You will mentor staff, support managers, and help create a welcoming guest experience within the Defence sector, contracted to 35 hours per week across 50.2 weeks per year.

The role emphasizes delivering exceptional service, coaching teams, and maintaining health and safety compliance while representing the Compass brand positively.